Mobility Aid Centre

Under the United Kingdom%u2019s Distance Selling Regulations, if you%u2019ve received goods and have simply changed your mind about purchasing them, you may return the goods to us for full credit, subject to the following conditions:

• The item(s) is in stock condition i.e. as it was when it was delivered to you.
• You inform us of your desire to cancel within seven days of receipt of the product(s).
• You pay the return delivery charges.
• Goods are returned as soon as possible in order that your credit can be actioned within 30 days.
• Goods are returned in a re-saleable condition and in their original packaging.
• Software ordered can be refunded as long as the product has not been unboxed & in original seal.
• There is a 20% re-stocking fee

If goods are refused by us, because the above criteria are not met, we%u2019ll return them to the customer and also charge the customer%u2019s credit card for the value of the carriage.

If goods are found to be faulty, damaged in transit or sent in error, we will arrange collection from addresses in United Kingdom mainland and pay the return carriage cost.